Front Desk Associate

ABOUT OUR COMPANY:


We are an established, fast-growing, integrated medical office, located in downtown Ogden, dedicated to offering our patients individually tailored treatment plans. Patients visit us for numerous services that can create a better function and enhance their overall wellness and health.

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YOUR MISSION:

Your goal is to offer exceptional customer service while scheduling patients, collecting payments and organizing the flow of patients through our office. You will create an open environment for our patients to learn about their treatment plans and are expected to hold them accountable for their decisions on care through ongoing scheduling, payments, promotions, and communication.

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PREFERRED QUALIFICATIONS AND COMPETENCIES:

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  • At least 1 year of reception or front desk experience, preferably in a medical setting

  • Serves as a liaison for patients; performing public relations, conflict resolution and educating them on services offered in the clinic

  • Ability to work quickly and effectively in a busy office with multiple service providers and programs

  • General understanding of medical terminology and patient scheduling

  • Ability to answer incoming calls and address walk-in traffic with professionalism and courtesy

  • Experience with daily cashbox reconciliation, petty cash, and accounts receivable

  • Performing computer skills in billing, transcription, scheduling, insurance claims and data entry
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REQUIRED PERSONALITY CHARACTERISTICS:

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  • You possess excellent written and verbal communication skills

  • You are highly organized and thrive on being competent

  • You have a good tolerance for high-pressure work situations

  • You are performance-driven, focused on statistical success

  • You are a team player willing to maintain a friendly, upbeat attitude

  • You are motivated to contribute to the expansion of the company

  • You are a quick learner with the ability to work independently
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SALARY AND COMPENSATION:

Dependent upon experience, this position ranges from $9.50 – $11.50 per hour. We offer a shortened schedule on Fridays, Holidays off, and in-house treatment benefits. We provide on-the-job instruction and any additional training you may need to perform your responsibilities in the office.


Apply Now


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